Here’s a quick tip for something that I ran into again this weekend.
I was creating service accounts in my development environment’s Active
Directory, and one of the names was a little long. My account name was:
AccessServicesAppPool . When I went to SharePoint Central Admin and
tried to add my new service account, I kept getting an account not found
message. I even cut-n-pasted the user name, but that didn’t work.
What I failed to notice was that the “pre-Windwos 2000” login was truncated by one character. Here’s a screen shot of the AD account screen (in Active Directory Users and Computers):
My problem was I was entering contoso\AccessServicesAppPool . If I had entered AccessServicesAppPool@contoso.local or contoso\AccessServicesAppPoo it would have worked.
I was able to figure this out rather quickly since I had access to the account property screen in Active Directory. However, this same thing happened at a client in December and it took me a little bit to figure out what was going on, since I wasn’t the one creating the accounts in AD. In that case, I had to count the characters – the username max length for the DOMAIN\Username format is 20 characters.
What I failed to notice was that the “pre-Windwos 2000” login was truncated by one character. Here’s a screen shot of the AD account screen (in Active Directory Users and Computers):
I was able to figure this out rather quickly since I had access to the account property screen in Active Directory. However, this same thing happened at a client in December and it took me a little bit to figure out what was going on, since I wasn’t the one creating the accounts in AD. In that case, I had to count the characters – the username max length for the DOMAIN\Username format is 20 characters.
